About the course
This qualification provides transferable skills, knowledge and understanding that can be applied to a business setting. An internally assessed qualification that has been allocated UCAS points, students will benefit from modules aligned to the National Occupational Standards and can use this diploma to progress into further study (Level 3 or 4 in Business Administration, Customer Service and/or Management).
Requirements
There are no specific prior learning requirements however students must be aged 16 or over.
Aims
This qualification aims to provide learners with:
• an understanding of the essential skills required to work successfully in a business environment
• the skills required to solve problems in a business environment
• an understanding of business culture and responsibilities
• the ability to successfully communicate and work with others in a business environment
• the opportunity to develop the skills required to manage and improve their own performance in a business environment.
Course Details
The Total Qualification Time is 600 hours, including 360 hours of Guided Learning. Students must achieve a minimum of 6 units (60 credits) from a choice of 10 optional units:
Unit 01 Business culture and responsibilities
Unit 02 Deliver customer service in a business environment
Unit 03 Produce documents in a business environment
Unit 04 Solve problems in a business environment
Unit 05 Work with others in a business environment
Unit 06 Communicate in a business environment
Unit 07 Contribute to running a project
Unit 08 Innovation in a business environment
Unit 09 Manage and improve own performance in a business environment
Unit 10 Respond to change in a business environment
This is not a competence-based qualification so learners may be assessed using a simulation whereby Ascend Training can prepare situations that would allow the student to gain experience and be assessed.
Progression
Learners who achieve this qualification could progress to:
• NCFE Levels 3 and 4 Diplomas in Business Administration
• NCFE Level 3 Diploma in Customer Service
• NCFE Levels 3 and 4 Diplomas in Management
• Foundation degree in a business-related discipline